Please share your experience with Tidewater Drive Storage Center in Norfolk, VA. Rate us on Google! Thank you for being our loyal customer!
Very helpful people that are there to help with any storage needs. The unit and area was always clean and always had an open truck bay. If you Jeff a storage I would highly recommend this one over any others.
13:03 15 May 18
I'd dont like how they wont let me use military discount.
23:07 26 Apr 18
We needed a large storage space ASAP. Upon calling, I spoke with Lynn. She was friendly, helpful, and thorough. She reserved a unit for us and the following day we made arrangements to make use of the moving truck on the next day. When we arrived with our first load and backed in to the loading bay, she came out to let us know that there was liquid leaking from the truck. Something had spilled in the drive over and got everywhere. Without hesitating, she was out there putting oil dry down to absorb the liquid and odor. We began to assist and told her we were going to immediately buy cleaning products to take care of it. She was calm and kind and continued to help us. I have never experienced the kind of help she gave us at any facility and we have been renting spaces since the 90s. The facility is clean, well-lit, and has security cameras throughout. It is worth the drive to store out here. You won't get this level of service at any other facility. I would highly recommend them!
23:07 10 Apr 18
My experience at Tidewater Storage was excellent. The staff was amazing and their accommodations were great. I will also say the staff was very understanding. I was dealing with some moving drama (basically didn't know when I was going to get a new job) and they allowed me to renew my lease month by month. Overall, it was a great experience and I'd recommend this place to anyone.
20:57 30 Jan 18
Such a great storage facility that kept our belongs safe during and after deployment! Prices are good and you can't beat their customer service!
Morgan Vande Sande
19:31 19 Oct 17
If I could give 6 stars, I would! The staff could not be more accommodating. Moving can be stressful but putting our things in storage was so smooth. The facility is very clean, there is a covered area to unload in case of rain, they even have a truck you can borrow to move larger items. I love the that the units are climate controlled. My parents had rented a unit in the past and were very happy, so when we needed one we knew exactly where to go. Did I mention that the staff offered us a cold bottle of water when we were moving in? Nice touch to already spectacular customer service. Jill
22:34 10 Aug 17
Everyone was very very nice and helpful! I Needed to secure a unit in a hurry for a short amount of time, and the staff was extremely accommodating. The facility is incredibly well maintained and clean, and exceptionally secure. Having a covered loading area is a big win. They allow you to rent a moving truck for a 5 hour block upon move in for free, which was very helpful! I would recommend this business to anyone needing storage long or short term. Great staff and storage units!
13:11 01 Apr 17
I shopped and visited five different storage facilities around where I live. There were pretty substantial differences in facilities, security, and price. Tidewater Drive Storage Center had everything I was looking for even though the price was a little higher than the competitors. Facility is super secure, modern, clean, covered loading area, easy access units, good climate control, and very well maintained. Office area is professional and the staff were super friendly and helpful. They were the only ones that didn't try to high pressure sell me and were up front with the costs which didn't include a bunch of hidden extra fees like many of the others did. Outside of the security and cleanliness of the facility itself, it was the staff that really sold me. I genuinely felt they were watching out for their clients and keeping everything safe and secure there. That piece of mind was worth the extra money. You can find cheaper but you won't find better than what Tidewater Drive Storage Center has to offer.
22:49 22 Mar 17
Maya, the manager that assisted me is a gem. She was helpful and friendly. I saw her interact with other customers and offer outstanding customer service. The benefit of getting a truck free to move in my things is what sold me on this place originally. You only have to put gas on it before you return it. It was a whopping .93$...so definitely worth it. You can refer customers and receive a $50 reward, even if you no longer have a unit with them! Awesome offers, convenient spot! 5 stars!!!
11:53 21 Mar 17
We found Tidewater Drive Storage Center in Norfolk after making calls to other storage facilities. The choice was based on good price and amazing location. Our apt is near Granby street and we used the truck at no cost except for gas. The manager said it was free which really means you have to put gas in it. Our gas was $5.80. We drove the truck inside a big indoor loading area. We’d rent here again.
I’ve had my storage unit for almost a year and I love feeling that my things are safe. The people working there are so nice they answer any questions I have. Making payments is quick and easy and if I need help with anything they are there!!!
Best storage facility in Norfolk It is very neat and clean very good customer service they are alway very pleasant when they call I would recommend them to anyone
Storage Center has a huge “indoor loading” space The Storage Center on Tidewater Drive – WOW – it’s in Norfolk and had just what we needed! Climate Controlled storage for our precious stuff and non climate for the garage stuff and grill. I suggest you try this storage store
I just got $50 for referring a friend to the Storage Center over off of Tidewater Drive near I-64. I could not believe that they actually gave me the money. That place is the cleanest and most modern storage facility I have ever seen. It’s like Starbucks at 7-11 prices.
I was a customer at Storage Center at 6555 Tidewater Drive in Norfolk. I was greeted by the manager and felt very comfortable after walking in the door. She took great care of me. Wow, what a place. The fact that I drove my car inside to load and unload was foreign to me. It was raining when I was moving my stuff in and I didn’t get wet at all.
My parents moved into a new air conditioned storage facility on Tidewater Drive/I-64. There is a giant indoor loading bay and free carts. This place is great. We will come back here.
I’m back to rent again! The people here are very nice, helpful and thorough about the business. This is my second unit here and won’t be my last.
Great service!. Being able to unload and load inside has been a blessing. Personnel have been awesome.
Tidewater Drive Storage Center is the most professional storage center I have been to. They have made everything easy to move in and out. Thanks!
The management team at TDSC was kind and very accommodating to my needs.
Truly a state of the art facility …. safe, clean, accessible ….and the staff are very professional & helpful. Always a pleasure to stop in!
I have been to many storage places, this is by far the best. It is clean and affordable. The staff was great to work with. I like the fact they have hand carts or dollies to help transport your things. Plus if it is raining during business hours, you can park in a bay and not get wet. Great job TDSC!
Tidewater Drive Storage. We would use this storage facility again. The whole experience was amazing. While I was deployed my wife had access hours from 6AM to 9PM. Everything we did was inside a building. We avoided the rain the morning we moved in by — driving our van — inside the building. We used our own van and car for the move but the office manager offered us a free truck if needed. The lease paperwork took about fifteen minutes and the prices were lower than the other two storage places we called. Lastly, it was clean and very professional.
I have and do recommend Tidewater Storage to all my friends moving into the local area. They are without a doubt a Premier storage facility. I love knowing my valuables are secure and available to me 24 hours a day, 7 days a week. Their customer service is also outstanding!
Best storage place in Norfolk!!!!! When you call you always get a person who is pleasant. The storage facility is always clean and I feel very safe storing my things there. Love the email updates.
I would recommend any one looking for a reliable and great place to store their personal items to Tidewater Storage! They have great customer service and their prices are very reasonable. They treat their clients well!
Best prices and customer service around.. Would definetly recommend!!