Customer Reviews | Tidewater Drive Storage Center in Norfolk VA

Please share your experience with Tidewater Drive Storage Center in Norfolk, VA. Rate us on Google! Thank you for being our loyal customer!

We found Tidewater Drive Storage Center in Norfolk after making calls to other storage facilities. The choice was based on good price and amazing location. Our apt is near Granby street and we used the truck at no cost except for gas. The manager said it was free which really means you have to put gas in it. Our gas was $5.80. We drove the truck inside a big indoor loading area. We’d rent here again.

D. Green

I’ve had my storage unit for almost a year and I love feeling that my things are safe. The people working there are so nice they answer any questions I have. Making payments is quick and easy and if I need help with anything they are there!!!

Aub

Best storage facility in Norfolk It is very neat and clean very good customer service they are alway very pleasant when they call I would recommend them to anyone

Breon

Storage Center has a huge “indoor loading” space The Storage Center on Tidewater Drive – WOW – it’s in Norfolk and had just what we needed! Climate Controlled storage for our precious stuff and non climate for the garage stuff and grill. I suggest you try this storage store

Peter

I just got $50 for referring a friend to the Storage Center over off of Tidewater Drive near I-64. I could not believe that they actually gave me the money. That place is the cleanest and most modern storage facility I have ever seen. It’s like Starbucks at 7-11 prices.

Sophia

I was a customer at Storage Center at 6555 Tidewater Drive in Norfolk. I was greeted by the manager and felt very comfortable after walking in the door. She took great care of me. Wow, what a place. The fact that I drove my car inside to load and unload was foreign to me. It was raining when I was moving my stuff in and I didn’t get wet at all.

Olivia

My parents moved into a new air conditioned storage facility on Tidewater Drive/I-64. There is a giant indoor loading bay and free carts. This place is great. We will come back here.

Jennifer

I’m back to rent again! The people here are very nice, helpful and thorough about the business. This is my second unit here and won’t be my last.

Derek

Great service!. Being able to unload and load inside has been a blessing. Personnel have been awesome.

Mike

Tidewater Drive Storage Center is the most professional storage center I have been to. They have made everything easy to move in and out. Thanks!

Serena

The management team at TDSC was kind and very accommodating to my needs.

Shirley

Truly a state of the art facility …. safe, clean, accessible ….and the staff are very professional & helpful. Always a pleasure to stop in!

Brenda

I have been to many storage places, this is by far the best. It is clean and affordable. The staff was great to work with. I like the fact they have hand carts or dollies to help transport your things. Plus if it is raining during business hours, you can park in a bay and not get wet. Great job TDSC!

Carol

Tidewater Drive Storage. We would use this storage facility again. The whole experience was amazing. While I was deployed my wife had access hours from 6AM to 9PM. Everything we did was inside a building. We avoided the rain the morning we moved in by — driving our van — inside the building. We used our own van and car for the move but the office manager offered us a free truck if needed. The lease paperwork took about fifteen minutes and the prices were lower than the other two storage places we called. Lastly, it was clean and very professional.

Eddie

I have and do recommend Tidewater Storage to all my friends moving into the local area. They are without a doubt a Premier storage facility. I love knowing my valuables are secure and available to me 24 hours a day, 7 days a week. Their customer service is also outstanding!

Lindsey

Best storage place in Norfolk!!!!! When you call you always get a person who is pleasant. The storage facility is always clean and I feel very safe storing my things there. Love the email updates.

Melissa

I would recommend any one looking for a reliable and great place to store their personal items to Tidewater Storage! They have great customer service and their prices are very reasonable. They treat their clients well!

Dawn

Best prices and customer service around.. Would definetly recommend!!

Adam

Tidewater Storage Thanks for your Storage hospitality! 😁 Everyone I really appreciated How they truly were patient and friendly the Employees were. Very understanding individuals and yet still following protocol they were still helpful and understanding. We appreciated our time storing with your company. Thanks again for everything.

Shantah’ Johnson

Posted 7 months ago

Always Friendly, Clean Spaces, Convenient Location

Trudy Frank

Posted 3 months ago

I enjoyed this business and everyone is so nice and professional. They give you water bottle in the summer time.

Nelia Waters

Clean business, very nice and helpful staff.

Don Stedry

Posted 1 year ago

Very clean place would recommend to anyone.

Beatrice Woods

The facility is CLEAN, EFFICIENT, easily ACCESSIBLE, CONVENIENT, and the STAFF are VERY friendly.

Bob Poole

Stored household goods in climate controlled units for several months when relocating to the area. Super convenient access, well maintained, friendly staff. Would highly recommend.

Jean S

Through all the things COVID brought us…. The frustrations of the terrible moods all over the place. The most reassuring part of this way Tidewater Storage Center’s compassionate customer service really helped us ease into our move. Thank you for providing us with a moving truck & flexible timing, also for keeping a positive attitude during these hard times. Plus, their units are temperature controlled, kept our furniture from getting moisture damage… Best experience in my adult life of moving around!!!!!

Ada Rowe

Superb customer service, And no, no one paid me for this review but my experience was soooo pleasant that it was only right. I interacted with 3 different staff members between the two locations and everyone was very helpful. I was originally supposed to move in on a Saturday but Mother Nature was not on my side. I inquired about getting the truck rental on the Sunday however, it was booked at the Norfolk location. Jennifer Got in contact with the Chesapeake location and I was able to use their truck. The paperwork was smooth and fast. I would absolutely recommend this company for anyone looking for a storage unit. The prices are very affordable compared to their competitors.

msorchid4

These folks bent over backwards for us! They had a truck we could use, plenty of dolly-carts to use to bring stuff up to our unit. Place is clean. Very happy!

Charles Wittenbrook

Posted 2 years ago

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